Our Mission - The Reason for Our Existence
To become preferred choice of our customers and strategic principals through our people thereby creating sustainable value for all our stakeholders.
Never Being Satisfied
Goals: What We Want To Achieve
- Be among the leaders in each of our business.
- Be an employer of choice.
- Be a preferred partner of our Customers & Principals.
- Have modern and convenient infrastructure.
- Strives to exceed Customer Requirements by delivering high quality products and services. This is measured by conducting regular Customer Satisfaction Surveys.
- GENSERV is committed to build a World Class Organization by adopting best practices, promoting innovation and drive towards excellence.
- Develop employee skills through training, motivation and empowerment. The company works towards achieving Improving Employee Satisfaction.
- GENSERV is committed to the principles of Total Quality Management and continual improvement. The effectiveness of this is measured by regular Internal Audits.
- Use Balanced Scorecard as a strategic management system to plan and measure business performance.
- GENSERV is committed to be a Responsible Corporate Citizen by sponsoring social events, contributing cultural activities, charity organizations and promoting sports activities.